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RESTAURANT SERVICE TRAINING

COURSE OVERVIEW

Our restaurant service course is designed for upskilling current employees or persons new to the business. It will provide the confidence and expertise needed to complete an outstanding service. You will learn how to cater to each customer’s needs and be consistent in your work

COURSE CONTENT

  • The eight essential principles used in the working environment
  • The fundamentals of a complete food service
  • Different types of table set up and their service
  • The required skills needed in telephone etiquette
  • The difference between cross-selling and upselling

COURSE OBJECTIVES

Upon successful completion of this course participants will be able to:

  • Understand the eight essential principles used in the working environment.
  • Demonstrate the fundamentals of a complete food service.
  • Differentiate types of table set up and their service
  • Have the required skills needed in telephone etiquette
  • Understand the difference between cross-selling and upselling

WHO IS THIS COURSE SUITABLE FOR?

Our restaurant service course is suitable for all persons working within a restaurant environment. This includes but is not limited to: wait staff, event staff, managers and supervisors.

CAN THIS COURSE BE DONE ONLINE?

Yes. This course can be delivered online over Zoom and practical assessments delivered by video.
Evergreen Training | Restaurant Training

DURATION

One day

CERTIFICATION

Certificate of completion

BOOK YOUR PLACE NOW

TESTIMONIALS

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JOHN COLEMAN

‘I chose Evergreen Training to do my Compliance Officer training. I found Annemarie to be extremely knowledgeable. She gave me the awareness and ability to do the Induction Training with my staff and safely reopen The Rediscovery Centre’.

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MARY HENSHAW

‘Just finished my 3 day FAR course. I am delighted that through the powerful presentation and excellent communication skills of the tutor, Annemarie Byrne, I have a better understanding and feel more confident in my skill strengths at work. I have definitely gained more insight and knowledge through this course’.

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Sacha Stocklin

‘Having worked alongside Annemarie I found she had great passion, drive and determination. Her students excelled in their work from her enthusiastic and outgoing nature’.

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SUE DOHERTY

‘Annemarie was a patient and extremely knowledgable teacher. She was kind and encouraging and showed passion in what she was teaching’.

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FIONA O'TOOLE

‘Annemarie was extremely knowledgable and the course was well run and informative. The practical side was brilliant and we got a great start from Annemarie who really knows her stuff’.

CONTACT

EVERGREEN TRAINING
TALENT GARDEN
DUBLIN / CORK
IRELAND
INFO@EVERGREENTRAINING.IE

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